Our Promise

Agnes Beauty Atelier is devoted to bringing you the salon standard using luxury products within a warm and welcoming home studio. We are fully trained and insured to carry out all the services that we offer. Bringing highest quality services at affordable prices.

We promise to help navigate all our different services and products to help enhance your natural beauty to accentuate your best features. Our expert technician Agnes will personally carry out all treatments and answer any questions you may have.

Pre-treatment:

Eyelash Services:

Please come to the appointment with any previous eyelash extensions removed otherwise a removal charge will occur. When carrying out our treatments your safety is our top priority a patch test is required before any treatment, with that in mind we are unable to proceed with treatment in the event of:

  • Recent facial surgery (eye or nose) or permanent make up in the eye areas.
  • Eyes are swollen, red or itchy or Other Signs of an eye infection
  • Hypersensitive Skin or condition that make closing your eyes difficult
  • Allergic to eyelash extension adhesive
  • Current reaction to any product used during the treatment

Permanent Makeup Services:

Please come to the appointment with no make-up on. Please have any previously applied semi-permanent make-up removed as we will not be able to carry out the treatment. It is not allowed to take part in any sport activities on the day of your treatment and during the healing process.

When carrying out our treatments your safety is our top priority meaning a patch test is required before any treatment. With that in mind we are unable to proceed with treatment in the event of:

  • Pregnancy or lactation
  • Have high blood pressure or a heart condition
  • Take blood-thinners such as aspirin or similar medication
  • Diabetes
  • Glaucoma
  • Herpes simplex
  • Skin conditions such as eczema, psoriasis, blisters, or rashes
  • Prolonged use of steroids (antibiotics, cortisone, Accutane, Retin-A or Renova
  • Blood disorder e.g., sickle cell anaemia, haemophilia, or a platelet disorder
  • An allergy to makeup
  • Acute acne in the treatment area
  • Susceptible to post-inflammatory hyperpigmentation
  • Hypertrophic scarring or keloids
  • Have spider veins or a birthmark in the area they want to be treated

This list is not exhaustive, and your health will be discussed in detail with our expert technician as part of a consent form and initial consultation to determine whether semi-permanent make-up is the right procedure for you.

Post-treatment:

Eyelash Services:

It is important to us that you understand how to maintain your newfound beauty to achieve longer lasting effects. Our expert technician will answer any questions about after care and give you an after-care kit containing everything you will need.

  • Avoid getting water near your eyelashes for the first 24 hours
  • Avoid sleeping on either side of the face for the first 24 hours

Permanent Makeup Services:

It is important to us that you understand how to maintain your newfound beauty to achieve longer lasting effects. Our expert technician will answer any questions about after care and give you an after-care kit containing everything you will need.

  • Avoid any rigorous sport activities during the healing process (approx. 2 weeks). This includes swimming pools, saunas, and steam baths
  • Avoid wearing make-up on the treatment area during the healing process

Cancellation

At Agnes Beauty Atelier your appointments and convenience are of high importance to us. We realise that at times unexpected circumstances may require you to re-schedule your appointment. We understand this. If you need to cancel an appointment, we respectfully require that you provide at least 24 hours’ notice. 

A cancellation or request to reschedule made less than 24 hours in advance will invoke a cancellation fee. The amount charged will be equal to 50% of the booked services that was taken upon booking. If the booking was made for the same day, we require at least 2 hours’ notice or that charge will still occur.

Should you arrive more than 15 minutes late for your appointment, we cannot guarantee that we will provide the service. If we cannot accommodate you, the same cancellation fee will apply. 

We will always try our best to reschedule your appointment for another time that suits you. In case of a true, unforeseen, and unavoidable emergency, a cancellation fee will be charged, but part or full amount of it may be deducted from your future appointment cost. We realise and understand that emergencies occur.

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